What is Slimtime?
SlimTime partners with Healthcare Professionals across Canada to provide specially formulated meal-replacement shakes, both for pre- and post- bariatric surgery as well as medically supervised weightloss programs.
Is it safe to lose weight with SlimTime meal replacement shakes?
Clinical studies suggest that medically monitored weight loss programs are safe and effective. With the guidance of healthcare professionals, the programs help individuals to address and modify behaviors to encourage long-term weight management.
I have food intolerances, are the SlimTime shakes safe for me?
SlimTime shakes are gluten free, kosher, and while it contains milk product – it is appropriate for lactose intolerance. Always consult your healthcare professional to make sure SlimTime is right for you!
Where is SlimTime made?
SlimTime products are all produced in Canadian facilities.
Do the products expire?
Like all food, SlimTime products are perishable. We will always make sure that you have enough time to complete the shakes before expiry based on your assigned program & start date.
I am a Healthcare Professional, how do I get a code for my patients?
Please reach out to us and we will put you in touch with a local sales representative
How can I get a code to order SlimTime?
You can contact a local Canadian healthcare professional that specializes in weight management programs to receive a code that is associated to your program. If they are not a current partner with us, have them reach out!
How many boxes of SlimTime Shakes should I order?
Programs vary depending on individual programs. It is recommended to follow the program that was developped specifically for you by your healthcare professional.
How many servings per box?
There are 7 servings per box of SlimTime.
What methods of payment do you accept?
All major credit cards are accepted as a method of payment, as well as PayPal.
The charge on my credit card shows as Minogue Medical, is this normal?
SlimTime is an exclusive product of Minogue Medical.
Where do you ship from?
All of our order are processed at Minogue Medical Headquarters in Saint-Laurent, QC, Canada
What shipping provider do you use?
Orders are shipped using Purolator or Canada Post. Choose your preference at checkout.
Is signature required upon delivery?
Signature is NOT REQUIRED at delivery. It is encouraged to provide an address where someone will be available to receive the parcel during business hours.
How are shipping costs calculated?
Shipping costs are calculated based on the weight of the items in your order and your shipping postal code
When can I expect my order?
We process most orders within 24 business hours. Estimated shipping timelines are calculated and displayed at checkout based on the shipping method you choose.
Where can I see my order history or pull a past invoice?
You can login to your account to see past orders.
Can I change or cancel my order?
Once an order is shipped it is considered final sale. If you need to make changes to an order please contact us right away – we process orders quickly!
What is your return policy?
All orders are final sale. If you are not satisfied with your order, please contact us and we will see what we can do to make it right!